Welcome to ExpertsEshop

Hello! A privacy policy for an e-commerce website is a crucial document that informs your customers how you collect, use, share, and protect their personal information. It's legally required in many jurisdictions and builds trust with users.

What Information Do We Collect?

• (I) Order Information: When you make a purchase or attempt to make a purchase on the Site, we collect your name, billing address, shipping address, payment information (credit card number, expiration date, CVV), email address, phone number, and delivery instructions.
• (ii)Account Information: If you create an account, we collect your email, password, and any other profile details.
• (iii) Customer Support Information: When you contact us via email, phone, or chat, we record that communication.

Non-Personal Information

• (I) Device Information: We collect details about your browsing activity, such as pages or products viewed, referring websites or search terms, and interactions with the Site (e.g., clicks, scrolls).
• (ii)Cookies and Tracking Technologies: We use cookies, pixel tags, and similar technologies to improve the Site, serve ads, and track user experience. You can manage cookies through your browser settings.

We implement reasonable security measures, such as SSL encryption, firewalls, and secure servers, to protect your information from unauthorized access, loss, or misuse. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute protection against all risks.

When you engage with our Site, we collect two main categories of information to provide a seamless shopping experience and improve our services. First, personal information is gathered directly from you during interactions such as registering an account, placing an order, subscribing to newsletters, or contacting customer support.

We may amend this Privacy Policy from time to time to reflect evolving business needs, technological advancements, or regulatory changes, ensuring it remains accurate and compliant.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

» Your Name

» Address

» Phone Number

» Email Address

we will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We may use technology to track the patterns of behavior of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify your unless you modify your browser settings.

Non-Transferability:

User may not transfer to or share its Account with anyone. User may not disclose its password to any third parties. E-coupon is not transferable. It will rechargeable for the period of one year from its issue.

Privacy:

ExpertsEshop reserve the right to change these Terms at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. The content and software on this Site is the property of ExpertsEshop and / or its suppliers Web Soft and is protected by copyright laws. If any problem persist during site surfing or any disconvience contact First to our customer care department expertseshopsolution@gmail.com

Data Retention Policy

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. Generally:

Account information: Kept during the life of your account and for a limited time afterward.

Usage data: Retained for 2 years for analysis and service improvement.

Communications: Stored for 1 year for customer service purposes.

After these periods, we delete or anonymize your data.